To fully exploit these advantages requires that the
whole exercise its
should be properly planned and managed to the highest quality.
The Application Outsourcing Toolkit
The Application Outsourcing Toolkit is
designed to help you manage the demands of an outsourcing project as
effectively and professionally as possible. It includes a number of critical
components and helps you proceed with minimum fuss. It is supplied primarily in MS-Word format and comprises
ALL of the following elements:
FOR AWARENESS & LEARNING
The Management Overview - A Presentation
A
detailed PowerPoint presentation: 'Is The ASP Business Model Right For You?'.
It explains ASP's from a management perspective, covering characteristics,
evolution, the players, the concepts, reasons for using an ASP and much more.
Click Here for
Sample Pages and Information
An Introduction to the ASP and the ASP
Market
This is
a comprehensive introduction to the ASP (Application Service Provider) and the
ASP market. It provides definitions, explains the market structure, identifies
trends and introduces many of the leading ASP's.
Click Here for
Sample Pages and Information
An Introduction To Service Management
This
is a comprehensive beginners guide to service management under the disciplines
of ITIL. Understanding the different management processes and disciplines of
quality service management is an important first step to aid the outsourcing
initiative.
Click Here for
Sample Pages and Information
The ASP Glossary
Understanding
the appropriate terminology is extremely important in any undertaking. This is a
comprehensive glossary of terms used within ASP circles, each explained in a
straight forward and simple to understand manner.
Click Here for
Sample Pages and Information
An
SLA Roadmap
This explains the purpose
of, and importance of, a Service Level Agreement (SLA): what it should include, how it should be
written and by whom, who should sign it, and much more.
Sample SLA Roadmap Pages and Information
FOR OUTSOURCING ASSESSMENT
A Benchmarking and Audit Kit
This
MS-Excel based questionnaire/checklist is designed to audit/review your
levels of IT service. It can be applied against your existing situation
and of course against the potential application outsource provider. The results can
also be used as a basis for negotiations
Click Here for Sample
Pages and Information
FOR MANAGEMENT & NEGOTIATION
A Draft Transition Plan
The
transition phase of an application or software outsource arrangement is of course critical.
This
classic document touches on the issues that will be faced in any transition to
a new way of working
Transition Plan Sample
Pages and Information
A Service Level Requirements Template
Defining your service level requirements for your application
provision is an essential step in the software outsourcing process. This is a pre-written
template designed to help you ensure that all the necessary issues are fully
and comprehensively covered.
Click Here for
Sample Pages and Information
A Service Level Agreement
A
quality Service Level Agreement (SLA) is core to the entire application
outsource operation. The toolkit includes an extensive blueprint for a complete SLA. Each
clause can be accepted 'as is' or edited to reflect a specific need or
requirement.
Click Here for
Sample Pages and Information
An SLA / Application Outsourcing Contract
This
excellent draft document covers everything from arbitration to management procedures,
from costs to responsibilities, and is an excellent basis from which to form a
durable and sustainable outsourcing contract.
Software
Outsourcing Contract Sample
Pages
The Application Outsourcing Toolkit is
designed to prove
invaluable in understanding and
addressing all the key issues associated with outsourcing. It provides an
excellent framework for the management for a successful transition and implementation.
To purchase the
product and download it for a discounted price of just $199, please visit our
purchase page.